Shipping policy
Shipping Policy
Order Processing
All orders placed through our online store are typically processed within 2–3 business days. During holidays or peak seasons, processing times may be slightly longer.
Domestic Shipping
We ship orders primarily via standard ground services. Delivery times vary based on your location but generally range from 3–7 business days once your order has shipped.
International Shipping
At this time, we offer limited international shipping. Please note that you are responsible for any customs duties, VAT, or additional charges levied by your country’s regulations.
Shipping Confirmation & Tracking
When your order ships, you will receive a confirmation email containing tracking information. If you have any questions about your order’s status, please contact us at wintu@sawalmem.earth.
Delays & Issues
Though we strive to meet estimated delivery dates, unforeseen delays—such as inclement weather or carrier disruptions—may occur. We appreciate your patience and ask that you reach out to us at wintu@sawalmem.earth if your package is significantly delayed.
Address Accuracy
Please ensure your shipping address is correct. We cannot be held responsible for packages delivered to an incorrect address provided at checkout.
Thank you for supporting Sawalmem. Your purchase helps us fulfill our religious and charitable mission of land restoration and cultural renewal.